Booking Terms & Conditions
Deposit & Payment
A $1,000 deposit is required to reserve your spot.
Payment options: Credit Card (Visa or MasterCard): Call us at 845-626-2165
Check: Payable to Earth River Expeditions, mailed to:
Earth River Expeditions
180 Towpath Road
Accord, New York 12404
Balance of payment is due 75 days prior to the trip and can be paid by credit card or check.
Cancellation Policy
All cancellations must be submitted in writing via email to:
info@earthriver.com
Refund Schedule
120+ days before departure: $150 cancellation fee applies
90–119 days before departure: Full $1,000 deposit is non-refundable
Less than 90 days before departure: No refund for trip balance.
This policy applies regardless of circumstance, though transfers or credits may be possible in select cases. We strongly recommend purchasing travel insurance to protect your trip investment. Earth River will also not issue refunds for late arrivals, early departures,expenses incurred due to flight cancellations, travel delays, illness, or injury.
Responsibility & Limitations
Earth River Expeditions will make every effort to assist with unforeseen travel issues. However, we cannot be held liable—financially or otherwise—for injuries, losses, or property damage resulting from events beyond our control, including but not limited to: Weather & water levels natural disasters, flight delays or cancellations, civil unrest, strikes, or terrorism, government regulations or health-related interruptions. We are also not responsible for costs associated with delays, such as those caused by: bad weather road closures or transportation issues, government intervention, illness or personal emergencies.
Rescheduling / Trip Transfers
In some cases, rescheduling instead of canceling is an option.
To request a possible transfer, please call our office (1-845-626-2165) to discuss availability.
Transfers are not guaranteed and may be subject to additional fees.